Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

GDPR Export data seems like not working #1073

Open
1 task done
unwan878 opened this issue Jun 11, 2022 · 1 comment
Open
1 task done

GDPR Export data seems like not working #1073

unwan878 opened this issue Jun 11, 2022 · 1 comment

Comments

@unwan878
Copy link

Prerequisites

  • I have searched open and closed issues to make sure that the bug has not yet been reported.

Bug report

Describe the bug
I have tried the new feature "request your data" at settings page, it says the data will be sent to email shortly, but it have been 2days and I'm still not getting my account data. Previous export JSON data function let us access the data within few seconds. No idea why this new "request your data" take so long. Not sure is it some error at server side.
@nguyenkims
Copy link
Contributor

@unwan878 this new option exports much more data than the previous export alias feature. Can you send us your account email address to hi@simplelogin.io so we can investigate?

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Assignees
No one assigned
Labels
None yet
Projects
None yet
Milestone
No milestone
Development

No branches or pull requests
2 participants
@nguyenkims @unwan878