2nd purchase
2nd purchase, and to be honest I can't fault them. Both units graded excellent and new, and both were superb. We refunded a keyboard that we didn't need, and that was smooth too
Date of experience: May 01, 2024
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Reviews4.1
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Used this site twice so far and been…
Used this site twice so far and been impressed with the very fast delivery and the quality of the products.
Great website, easy ordering, fast delivery, high-quality product, great value-for-money. Boom.
Date of experience: April 17, 2024
Reply from Stock Must Go
Hi George, thank you so much for your repeat business and for giving us 5 stars! It is great to hear that you are impressed by our products and delivery and that the website is easy to use. We aim to provide the best prices as well as value for money for our customers and your review perfectly highlights that we are doing exactly that. Enjoy your item and many thanks, Tim
Good service, Product average
Easy to deal with, delivery was fast and slick and price was ok. Product was advertised as refurbished-good. But Battery was completely dead (Macbook air) so I had to buy a new battery. When fitting the new battery it was clear from the dust inside the Macbook that it hadn't been opened or cleaned which makes me question what they actually do when refurbishing-so worth baring that in mind. Despite this, I now have a functioning Macbook with a new battery for around £250 which i'm happy with.
Date of experience: April 23, 2024
Reply from Stock Must Go
Hello, thank you for your review. All of our refurbished items are fully tested and graded as appropriate based on the finding of the tests as well as refurbishments. We are sorry to hear that the battery was not functioning as it should have been. In these instances, we offer customers a free of charge return with the option for a refund or replacement within 30 days of purchase. We hope you enjoy the item and will use us again in the future.
Kind regards, Tim
Faulty products sent twice now !!
**Edit** Have managed to get a satisfactory reply for now on Facebook Messenger. They will refund when I send the controller back & sent free postage label. Dropped one star as not happy I had to pay postage on first return, but will update again when its all fully sorted & I have refund.
"Xbox Controller"
Item became faulty under 1 year warranty & had to return (At my own cost £5.02 to cover it) They sent a replacement that had a worse fault than the original, Have tried contact on Phone/ email with no luck. Sent message on Facebook & received a generic copy/paste response which did not help, telling me to create a return but no option for a refund of item just another replacement which I don't want as I have had to buy another from elsewhere now for my Grandson. Shocking that you can't speak with anyone. Do not recommend & will not use again. Can someone please contact me to resolve this please ?
Date of experience: April 19, 2024
Reply from Stock Must Go
Hi Yvonne, thank you for your review. I am sorry to hear you had issues with the item you had received as well as the replacement. I can see that you have spoken to one of our customer service advisers who has helped resolve this issue now for you. Please accept our apologies for any inconvenience caused.
Great Company
Very helpful and useful when I contacted customer service fast response. Great product and can’t fault the company at all. Fast delivery too which is always a bonus.
Date of experience: April 18, 2024
Reply from Stock Must Go
Hi Leon, thank you for your 5 star review! It is very much appreciated! Thank you for praising our customer service as well as the product and delivery time. We hope you will use us again in the future. Many thanks, Tim
Clearly states next day delivery if…
Clearly states next day delivery if ordered before 4pm Monday to Friday. Ordered items at 7am and was delivered till the Monday. When spoke to someone they said if ordered in Friday it would be Monday. So why state Monday to Friday not Monday to Thursday. Was not even offered refund on next day that I payed for
Date of experience: May 01, 2024
Very quick dispatch and delivery…
Very quick dispatch and delivery service. Good quality, great price. Excellent service all together.
Date of experience: April 28, 2024
Reply from Stock Must Go
Hi, thank you for your review and for giving us 5 stars! It is fantastic to hear that you found our service overall excellent and we hope that based on this positive experience that you will use us again in the future as well as recommend us to others. Many thanks, Tim
Product was in excellent condition
Product was in excellent condition, better than expected, fast service. Received within 24hrs. Excellent seller, would use again. A++++++
Date of experience: April 22, 2024
Reply from Stock Must Go
Hi Jean-Lee, thank you for taking the time to leave us a review and for giving us 5 stars! It wonderful the amount of plus signs at the end of that A rating and we are glad to hear that you would use us again. Enjoy your item and many thanks, Tim
AVOID
AVOID! Disgusting company, i bought a microsoft surface pro and an xbox series x which were both sold to me in faulty condition! They refused to issue a refund to me which then left me £980 down and two faulty items absolutely furious
Date of experience: March 04, 2024
Reply from Stock Must Go
Hello, we have reached out to yourself in order to obtain order information so we can assist further. Please can this be supplied as without this we cannot work towards a potential resolution. Kind regards, Tim
Thank you so much!!
Thank you so much!!! Ordered microsoft slim pen 2. It’s with charger inside! Only 69£. On internet without charger even cost more. I am so happy. Absolutely new, original. Arrived in 2 days!even it was free delivery
Date of experience: April 12, 2024
Reply from Stock Must Go
Hi Karina, thank you for taking the time to leave us a review and for giving us 5 stars! We hope you will use us again and are enjoying your item. Many thanks, Tim
Very bad company, Do not buy.
Very bad company, I ordered a mobile phone from them since 19th January and unfortunately the DPD driver delivered my parcel else where, StockMustGo informed me that they will investigate with DPD. This investigation was concluded on DPDs end as I spoke to them and they informed me stockmustgo will receive money from them in order to refund me. However even now I am still yet to get my refund from stockmustgo meaning they have stole my refund money. I have tried to contact them numerous times and I kept getting told that the order is being investigated by police etc. but it is blatant they have stole my money. DO NOT BUY FROM THEM.
Order number : 140912
Date of experience: January 19, 2024
Great Company excellent service
Really great service from Stock Must go.
Product received well packaged and in excellent condition. Delivery on time and fully advised by courier of updates/times of delivery. Very pleased with purchase and company.
Date of experience: March 29, 2024
Reply from Stock Must Go
Hi Susan, thank you for your 5 star review! It is great to hear that you were happy with our service, product, packaging and delivery. It sounds like every step of your order went the way we aim for all our customers to experience. We hope that you will use us again in the future. Many thanks and enjoy your item, Tim
Laptop was competitively priced
Laptop was competitively priced, received quickly, very well packaged and in a condition as described. So far it works as expected and we were able to upgrade to windows 11. Unexpectedly I found 8 word documents which appeared to be written by a student, quickly deleted so no issues. Overall very pleased.
Date of experience: March 26, 2024
Reply from Stock Must Go
Hello Robert, thank you so much for reviewing your experience and for giving us 5 stars! We really appreciate feedback from our customer and it is great to hear that the laptop you received you are happy with not only its condition but the delivery speed. We hope you will use us again. Many thanks, Tim
Reply from Stock Must Go
Hi, thank you so much for your 5 star review! Thank you for saying that you were happy with our description, price and shipping. We hope you will use us again in the future. Many thanks, Tim
Controller arrived in quick speedy time…
Controller arrived in quick speedy time
Great condition no issues raised
Thankyou
Date of experience: April 17, 2024
Reply from Stock Must Go
Hi Karen, thank you for your review and for giving us 5 stars! We hope you enjoy your controller and will use us again in the future.
Many thanks, Tim
Very easy
Ease of ordering. Laptop came quicker than expected and extremely well packaged. Item looks brand new and un used which surprised me was expecting some wear on it. Over all extremely peased so far.
Date of experience: March 24, 2024
Reply from Stock Must Go
Hi Carolyn, thank you so much for your 5 star review! It is wonderful to hear we exceeded your expectations and we hope you are enjoying your laptop. Many thanks, Tim
Great to know
I wanted a specific monitor to match the one I already have . Tried eBay but nothing suitable or too far away to pick up. Stumbled across stock must go and they had a special Easter promotion so picked up a bargain . Post was £2.99 for 1-3 day delivery. Ordered Monday , and DPD were clever enough to deliver to my local shop as I am normally at work . Monitor arrived very well packed with mains and hdmi leads and works and is in perfect condition . Will use stock must go again
Date of experience: March 26, 2024
Reply from Stock Must Go
Hi, thank you for your review and for giving us 5 stars! It is great to hear that you are happy with your monitor and the service you have received from us. We hope you will use us again. Many thanks, Tim
Try to avoid buying from them !!!
Try to avoid buying from them. I paid over £1,200 for the iPhone 15 Pro Max 1TB and only got the accessories bundle without the phone. For more than a month I keep trying to talk to them and absolutely nothing is resolved. They don't care or try to fix the problem. I am disgusted by the whole situation and lost money so easily…
Date of experience: March 20, 2024
Reply from Stock Must Go
Good afternoon Paul, we can see that a case was opened with Amazon relating to your order. This claim was denied by Amazon. Amazons findings are independent from our own and so unbiased. We are sorry that you feel the way you do but stand by the decision of Amazons claims team.
Quick easy no issues arrived on time…
Quick easy no issues arrived on time and intact. Bought refurbished Xbox controller and it's like brand new.
Date of experience: April 10, 2024
Reply from Stock Must Go
Hi Liam, thank you for your review. 5 stars means a lot to us and it is great to hear you are happy with your console. We hope you will use us again in the future. Happy gaming and many thanks, Tim
Renewed iPhone 14 Pro Max
Ordered a renewed iPhone 14 Pro Max 256 GB -excellent grade yesterday and it was delivered today in less than 24 hours. The phone is in good condition and has 98% battery capacity which is great. The package had charging adapter, charging cable a giffgaff SIM card.
Date of experience: March 19, 2024
Reply from Stock Must Go
Hello Kemal, thank you for your 5 star review! We ensure all of our tech is graded correctly so that each customer knows exactly what to expect when the item arrives so your rating of the product as excellent shows our understanding of customer expectation well. Enjoy your phone.