Is you were last "verified as null" the same as "you were last verified on blank" #113340
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Hi everyone,In the pinned FAQ page, it says to raise a thread if you get the blank message, and I'm not sure if the null message is the same case. Here's my screenshot, just in case I should still be making a thread. I was initially rejected due to my billing profile not having any name, thus failing to match the name on my documents. |
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Replies: 2 comments 4 replies
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Hello, @GCustom
You should have all informations about your issue. :) enjoy |
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Yes, that was the post that prompted me to create this post; when I read it, it didn't specify if null was different from blank. |
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Hi @GCustom 👋 If you are receiving that message and your top most recent application status is "Approved" in green then you don't need to do anything else except wait for your academic benefits to be granted. This usually takes 72 hours since when you were Approved. The "null" is a misnomer as it would usually state you as a student or teacher once you receive your academic benefits - but since you are still in the activation period (72 hours) it doesn't display anything 😅 Hope this helps! 👍 |
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P.S @GCustom I've updated the FAQ to include this You were last verified as a "null" on... section to help others 👍 |
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Thanks. I wasn't trying to be a pest. The update will remove any uncertainty for anyone else with that thought pattern, as both conditions are now addressed. |
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You were certainly not a pest! An absolute star ⭐ 🙇 Thank you for raising it 👍 |
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Hi @GCustom 👋
If you are receiving that message and your top most recent application status is "Approved" in green then you don't need to do anything else except wait for your academic benefits to be granted. This usually takes 72 hours since when you were Approved.
The "null" is a misnomer as it would usually state you as a student or teacher once you receive your academic benefits - but since you are still in the activation period (72 hours) it doesn't display anything 😅
Hope this helps! 👍