Hi, @samus-aran,
and thanks for your answer.
I just want to clarify that I am not a student but a teacher. I guess the process is similar though.
I understand the message I received but I do not see any differences between my GitHub profile and the proof I have sent. As I said in my previous message, I took a picture of my employee card ID and it didn't work. I also try to send a screenshot of my employee public profile (link to our university page) and it didn't work either. At this point, I do not know what else to use to proof I am still the same person who have been qualifying for Github education for teachers for the last 3 or 4 years.
Is there any other tip you can give me to guide me? Is there someone who can revise manually my application?
I fully understand the process and the reasoning behind these automatic validation but I am stuck now.
Thank you very much in advance!

I have the same problem, please help me.

@samus-aran Same problem. I am extremely frustrated as the institution I work at has come to rely on this resource and now it is arbitrarily denying me even though there's nothing wrong with my application.

I managed to get rid of all the error messages by filling out my profile more than what was requested by the error message. Submitted from work, using school network. Failed without even giving me any error message to fix anymore.

I switched back to my employee email ([...]@[school].[district].com) from my student-inclusive email ([...]@apps.[district].com). Previously, this failed my application because our ID cards have our district name prominently displayed and only our school's logos. It generated a specific error about campus name not matching my ID card for this reason. I have no idea if this is what fixed it or not, I was shotgunning solutions at this point. It finally succeeded.

2/10 experience. Dreadful. Human application review and assistance was deprecated prematurely. This system is not ready for prime time.

I received an unfortunate response from GitHub support. No suggestions for solving or fixing the issue, merely closing the ticket and asking me to post a question in the community.

When I search the education community here, I find numerous postings that the verification not working in so many different ways.

Now I no longer have access as an educator, as my "coupon" has expired. I've given up now.

Can't take a clear picture of my papers and no option to upload an image

@samus-aran can you help out please. Thanks

you can drag files into the area. Whether they get approved or not is another thing, but you don't have to take a picture.. just drag them

• Scan your document.

  • Then download OBS and use the picture of that document as a virtual camera.

  • While uploading into GitHub change the webcam to OBS virtual camera.

  • You're welcome in advance

Doesnt work if your only proof is a pdf, what a great system 🤡

• Scan your document.

• Then download OBS and use the picture of that document as a virtual camera.

• While uploading into GitHub change the webcam to OBS virtual camera.

• You're welcome in advance

While this method may work, I would not recommend it. It is best to just drag and drop a photo (without modification) directly onto the window where GitHub is requesting camera access. While this will allow a file to directly uploading (by-passing the camera), the verification process can still reject if the uploaded image does not strictly follow the guidelines.

• Scan your document.

• Then download OBS and use the picture of that document as a virtual camera.

• While uploading into GitHub change the webcam to OBS virtual camera.

• You're welcome in advance

While this method may work, I would not recommend it. It is best to just drag and drop a photo (without modification) directly onto the window where GitHub is requesting camera access. While this will allow a file to directly uploading (by-passing the camera), the verification process can still reject if the uploaded image does not strictly follow the guidelines.

Thanks you for the way

but

Did you attempt to upload purely digital documents (original documents created digitally), or did you take a photo and upload the image? I would try both methods, as the verification engine may prefer one over the other. Again, it can also be what you are sending that caused it to fail.

Never mind, I think I got reverified now. I have just done the same as before.

Awesome to hear this @carlosvicient 🎉

The verification process looks at your GitHub username, email and name ( as well as other points) to cross reference the evidence submitted. Without knowing the details perhaps you updated your Profile Name to not have a variation of your name or nickname? It’s these small but important points to consider when applying that can make a much smoother process.

But I'm happy that you've been reverified! 👍

I've already got verified Thank you

How did you got approved, i keep having the same message?

How did you got approved, i keep having the same message?

How did you got approved, i keep having the same message?

我也是，我之前学生认证成功，但是没过几天就突然让我重新验证，验证时，上传按钮也没有了，然后申请总是被拒绝，就出现了在解决以下问题之前，无法审核您的申请：
如果您已经完成了您的 GitHub 用户个人资料，并附上您的学术隶属关系文档中显示的全名以及简短的简历，则更有可能被验证。
您是否使用所有相关信息（例如图像中显示的全名和简短的个人简介）完成了 GitHub 用户个人资料？，我不断的去改善，终究还是没成功

I've already got verified Thank you

How did you got approved, i keep having the same message?

I change my profile name to real name (match with my school ID) and resubmit the verification
My school isn't on the list so I choose my school is not in the list and provide my school portal screenshot
And then after few days i get verified

Yes it worked I just matched the school ID name with the GitHub ID. And voila it happened it was my bad at the end. Even the error prompt made me do this. Yes so do that it's case sensitive too so go word by word

I doubt that that is is the case. Because I can find my university in the dropdown and select, I just think their validation system is messed up

I think so too. I can also find my school in the drop-down list

But the problem is that no one cares about the problem of the verification system, and no one cares

@samus-aran Can you please see is there anything that you can do ? :)

Hi @alekmitic 👋

I appreciate the mention ⭐ Your rejection reason seems to be different than what the original poster had described. It would be much appreciated if these conversations could be in a new discussion so other users searching for similar problems can easily find your valid question 👍

But let's continue our conversation here. @alekmitic I believe what you are highlighting is that you are based in Serbia but the application process believes that the applying school is based else where?

I think so too. I can also find my school in the drop-down list

But the problem is that no one cares about the problem of the verification system, and no one cares

@Siunaus, 🙂
We appreciate your candid response and understand your frustration but lets not discredit the awesome work that the GitHub Education team does. We are trying our best to continually improve our system to be as easy as possible for legitimate students everywhere to verify their academic status, while also ensuring that bad actors impersonating students don't jeopardise our ability to provide academic benefits of value. ⭐

As you can imagine there are many types of academic verification and our system is constantly evolving to accommodate this without setting the bar too high. However sometimes we may require a little more evidence from the student applying and we would hope that most of our users would understand and show a little patience whilst we assist them.

We'll continue our conversation in the other discussion you've created and we hope we can have a resolution there.

Hi @vanderschaarlabadmin 👋

We're sorry to hear of your frustration. As we direct users to utilise the community more and share knowledge on all things GitHub Global Campus sometimes, like this, users require explicit help. But we're here to assist ⭐

I assume you've posted in this discussion is because you have similar rejections as did the original poster. Please add any additional rejections if you have more.

Here are some tips on resolving the original posters rejection reasons:

• Ensure your evidence correspond to details in your GitHub profile. The verification process looks at your GitHub username, email and name ( as well as other points) to cross reference the evidence submitted. Do you use a variation of your name or a nickname? It’s these small but important points to consider when applying that can make a much smoother process.
• Ensure you select the most appropriate evidence type in the dropdown. The order of options indicates the preference of evidence with Academic Email being at the top. If you don't have an Academic email or Student ID, do try and acquire evidence that is positioned higher rather than lower in that option list.

Let us know how you get on 👍

Hi,

I am receiving the following rejection note every time:

Your application cannot be reviewed until you fix the following:

You are significantly more likely to be verified if you have completed your GitHub user profile with your full name as it appears in your academic affiliation document plus a short bio.

As you can see on my profile:
https://github.com/vanderschaarlabadmin
The name and the bio are set to show the correct full name (matches exactly my verification letter) and the correct bio (also matches word for word what is stated in the verification document).

There is no option to select the most appropriate evidence type here https://education.github.com/discount_requests/teacher_application
There is only an option to upload an image.

Help would be appreciated...

I have tried:

• Updating account name and bio
• Waiting for over 24h before re-submitting the form

This has finally allowed the form to get submitted.

Hi @jrh079

First off I want to thank you for sharing your experiences and that we absolutely understand your frustration. I've posted earlier about it being a difficult task to strike a balance between ensuring legitimate students are able to successfully apply whilst keeping the bad actors out. This does sometimes make it more difficult for those that need that little extra guidance and I'm sorry you didn't have a satisfactory resolution in the end.

Can Chinese materials be passed?

I'm having the same issue. I am not willing to allow use of my webcam by the site to verify my staff ID.

Same issiue. I used my transcript and changed my profile name to real name, then it passed.

I meet the same problem. Have you now solve it?

Nope(. This was the second time I tried to apply, unfortunately nothing, even though I updated my BIO, name everything. In the support this is shown.

Gave up and bough Copilot

Update: can't believe it, I've already been accepted to github global campus after a lot of rejections! The last thing that I did is change my username to my real name, but I still get rejected! So what I did is I refresh the browser since after I changed my username I am still signed in to my old username so I make sure that my new username is what I see in the "signed in as" before I reapplied to github for student. Hope you will also get approved soon!!!

I want to confirm whether it is the name in the profile or the username in the account.

On my profile I use my real name but my username is not my real name so the last thing that I did is to change my username to my real name, I know it's weird but that's what works for me I hope github would let anyone use their not real name on username since it is just a username!

My username is already taken. So I added my birthday year to the back. I'm not sure but I hope it works.

i was success. I was update my avatar, username (fullName + birthdayYear), bio (my school, my id student, my name). public my student email, update Pronouns (hi/him).
P/s : After success i was remove changes on my profile.

but my username is already used.

Please help. I can't continue even after the texts in the box. What does these mean?

1. Make sure your current location is at the college
2. Use the school's network to apply
3. Do not use any proxy, except the school's proxy

I'm in South Korea as an exchange student how am I supposed to do that 💀

I literally have the same problem this is so annoying

OK folks, here the story. After 7 tries, the 8th try worked.
As I mentioned above the original 7 tries should have already worked, as I didnt change any of the information for the 8th try. What I did change, is to use my phone. So I opened the same webpage on my phone, and instead of uploading image, I directly took an image using my phone's camera, and it worked.

I agree with you, since I was rejected 120 times when I re-verify my academic status.
It used to be a great experience, but now, I just feel bothered.